When you submit your move out date, make sure to also ensure your account information is loaded in the portal. We only return deposits via the portal once the room is inspected, which usually takes a week minimum.

Once the room is inspected by our team, they will take photos and upload to our system to provide transparency as to our findings. If all is in good standings, you will receive your Membership Agreement deposit back within days, minus the $100 turnover fee.