What should I do on move out day? Is there a move out inspection?

Please remember that you must submit your move-out date through the Member Portal.


We’ve enjoyed having you! This is the simplified list of items to be done to ensure your space is Move In Ready for the next person:

  • Vacuum carpet floor or sweep and mop hardwood and vinyl floors where appropriate
  • Ensure you take any personal items from:
  • Bathroom cabinets, shelves, and drawers
  • Removed personal items from common closets, storage areas and garage
  • Remove and clean designated kitchen shelf, pantry, or related space
  • Clean tub or shower, particularly floor and glass
  • Patch any holes in walls
  • Remove personal food from all refrigerators
  • Take pictures of areas when done and submit in the Member Portal


Additionally, as per the lease, carpets in the room must be professionally cleaned. We have a contract with Clean Free Carpet where they will typically do a room for $99. You can call or text them at 704-890-2204 to schedule a cleaning. For hardwoods or laminate flooring, sweeping, and moping is usually sufficient.


Last, we recommend for everyone moving out in advance to register a forwarding address with the USPS to ensure seamless services. This link will enable you to do so easily on your electronic device of choice. https://www.usps.com/manage/forward.htm


On your scheduled move-out day, please remember to do the following:

  • Clean your room
  • After cleaning, please take at least two photos of your clean room and key location. Upload those photos to your dashboard (see below).
  • If you have a physical key, leave it in the room
  • Move out by 9:00am
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