Financial Assistance
Financial assistance

Let’s get you back on track.

If you received a 10-Day Notice, your rent is due—but you still have time to act. Start here today. No judgment, no vague promises: just a practical plan.

Start the 4-step plan
First move: Do not wait until you have the full amount. Contact us now, make a partial payment if you can, and give us a realistic timeline.
Your action plan

Four steps. Start today.

Complete these in order. Save confirmation emails and screenshots from every application.

1

Tell us today

Reply to your rent notice with what happened, what you can pay now, and the date you expect more income.

2

Protect this month

Apply for local help, reduce immediate expenses, and use Flex only if the problem is paycheck timing—not missing income.

3

Create income now

Choose one fast-income option today while continuing a focused search for stable work.

4

Send a weekly update

Tell us what you applied for, interviews scheduled, assistance pending, and your next payment date.

PAYCHECK TIMING TOOL

Split rent into two payments with Flex

Flex may pay your property in full after your first payment, then lets you schedule a second payment later in the month, subject to approval and Flex’s terms.

  • Best when you have income, but payday does not line up with rent day.
  • Includes membership, processing, and potentially split-payment fees.
  • Not a good fix if your monthly income is permanently below your expenses.
Check Flex eligibility ↗ Flex is a third-party service. Approval, fees, timing, and repayment are controlled by Flex. Read the terms before enrolling.
Before you apply

Gather this once

  • Photo ID
  • Your lease and 10-Day Notice
  • Proof of income or job loss
  • Recent bank statements
  • Past-due rent balance
  • Benefit or assistance letters

Most agencies have limited funds. Apply early, apply to more than one, and follow up.

Income bridge

Earn now while searching for better.

Do not spend a week perfecting a résumé before applying. Create one clean résumé, then start conversations.

SAME WEEK

Shift and delivery work

Wonolo, Instawork, DoorDash, Uber Eats, moving help, cleaning, and event staffing.

REMOTE

Customer support

Search NCWorks and Indeed for remote customer service, scheduling, intake, and call-center roles.

LOCAL

Hands-on work

Restaurants, hotels, warehouses, landscaping, cleaning, maintenance, and temporary staffing.

A simple daily target

5 quality applications
2 direct follow-ups
1 fast-income action
30m skill or interview practice
Local assistance

Choose the city where you live.

Local rent, utility, food, transportation, and job-search resources are separated so you can find the right help quickly.

Keep us informed

Send your update every Friday.

Include payments made, assistance applications and status, job applications or interviews, and the date and amount of your next payment.

Email my update
Local financial assistance

Charlotte & Mecklenburg County

Start with rent assistance, then lower pressure on the rest of your budget through food, utility, benefit, and employment programs.

Behind on rent? Take your lease, photo ID, proof of income, and your 10-Day Notice to Crisis Assistance Ministry. Funding is not guaranteed, so go early.
START HERE

Crisis Assistance Ministry

Short-term rent and utility assistance for income-qualified Mecklenburg County residents.

500-A Spratt St · (704) 371-3001 · Mon–Fri, 9 AM–4 PM See requirements ↗
BENEFITS

NC ePASS

Apply online for Food and Nutrition Services, Medicaid, and other North Carolina benefits.

Online application Apply online ↗
UTILITY HELP

Mecklenburg County Energy Assistance

Programs for eligible low-income households with immediate heating or cooling costs.

(704) 336-3000 View programs ↗
FOOD

Second Harvest Food Bank

Find nearby food pantries and partner agencies across the Charlotte region.

500-B Spratt St · (704) 376-1785 Find food ↗
WORK

NCWorks Charlotte

Free job search tools, résumé help, training resources, and local openings.

Statewide online portal Search jobs ↗
HOUSING CRISIS

Housing Innovation & Stabilization

Connections for people experiencing housing instability or homelessness.

Mecklenburg County housing resources Get connected ↗
Local financial assistance

Durham County

Start with Durham County rental assistance, then reduce monthly pressure through benefits, utility, employment, and crisis resources.

Behind on rent? Call Durham County at (919) 560-8000 and specifically say you have a rent late notice. Have your lease, ID, income records, and 10-Day Notice ready.
START HERE

Durham County Rental Assistance

Call and explain that you have a rent late notice or eviction filing. Appointments and referrals depend on availability and circumstances.

(919) 560-8000 · 414 E. Main St See instructions ↗
BENEFITS

NC ePASS

Apply online for Food and Nutrition Services, Medicaid, and other North Carolina benefits.

Online application Apply online ↗
CRISIS SUPPORT

Durham County Crisis Services

Short-term help may include rent, utilities, temporary food, bus passes, and prescriptions. Eligibility varies.

(919) 560-8000 View services ↗
UTILITY HELP

Low-Income Energy Assistance

Eligible households can apply for help with heating and cooling costs through ePASS.

LIEAP specialist: (919) 560-8192 See eligibility ↗
WORK

NCWorks Durham County

Free job search, résumé, training, and placement support from the state career center.

(984) 278-3000 · Mon–Thu 8:30–4:30; Fri 8:30–1 Search jobs ↗
HOUSING CRISIS

Entry Point Durham

Coordinated entry and referrals for people facing homelessness or an immediate housing crisis.

(984) 287-8313 · 414 E. Main St Get connected ↗
Community Room Rental Equal Housing Opportunity Programs, hours, funding, and eligibility can change. Confirm details directly with each provider.