Application timing depends on how complete the application is and whether any additional documents, screening review, cosigner, or conditional approval steps are needed.

Some applications can move quickly, while others may take longer if information is missing or additional review is required.

After approval, we send lease and payment instructions. Your room is secured once:

• Your lease is signed
• Your required deposit/payment is received
• Your move-in date is confirmed

Move-in support is generally available Monday-Friday, 9:00 AM-5:00 PM EST. We strongly recommend planning your move-in during those hours.



While most move-ins are quick, we recommend that you allow extra time just in case. Move-ins outside of support hours may have delayed assistance.